About Us

Whether the client is large or small, private or public sector, Survey & Marketing Services aim to provide research of the highest quality to meet the needs of its clients.

Our service standard is:

• Quotations within 24 hours or to the requested deadlines.
• Time-scales that comply with client-agreed deadlines.
• An approach aimed at developing a long term relationship to the mutual benefit of both SMS and the client.
• Advice and information on the latest research techniques and technology.
• Adherence to the industry’s own quality standard ISO9001.  Additional adherence to the MRS & ESOMAR Code of Conducts.
• A guarantee of employee knowledge, expertise and commitment.
• A determination to fulfil your needs and meet your objectives, whilst making the research process as simple and painless as possible.
• A verification check on all fieldwork and data processing.
• Excellent verbal and written presentations to all clients.
• Continuous evaluation of our performance to ensure complete client satisfaction at all times.